Refund Policy — House of Books

7-Day Money Back Guarantee

We offer a 7-day, no-questions-asked money back guarantee on all House of Books subscriptions.

If you're not completely satisfied with your House of Books experience, you can request a full refund within 7 days of your initial subscription purchase. No explanations required.

Refund Eligibility

Covered Subscriptions

Monthly subscriptions ($8.99/month)
Annual subscriptions ($85/year)
Any promotional subscription offers

Refund Window

7 days from the date of your initial subscription purchase
Applies to first-time subscribers only
Does not apply to renewals or subsequent charges

What's Refundable

Full subscription fee paid
Prorated refunds are not available after 7 days
Partial month usage is not refundable after the 7-day window

How to Request a Refund

Request Process

To request your refund, simply:

Send an email to abdalrahimmakkawi@gmail.com
Include your account email address
State "Refund Request" in the subject line
No explanation or justification required

Processing Time

Refunds are processed within 3-5 business days
Refunds are credited to your original payment method
You'll receive confirmation when the refund is processed

What Happens After Refund

Account Status

Your premium access will be immediately revoked
You'll retain free tier access (84 books)
Reading progress and notes will be preserved
You can re-subscribe at any time in the future

Future Subscriptions

After receiving a refund, you're welcome to subscribe again in the future. However, the 7-day guarantee applies only to your first subscription purchase, not subsequent ones.

Non-Refundable Items

After 7 Days

Subscription charges after the 7-day window are non-refundable
Monthly renewals are not eligible for refunds
Annual renewals are not eligible for refunds

Service Limitations

We cannot refund partial months of usage
No refunds for unused portions of your subscription
No refunds for technical issues beyond our control

Exceptions and Special Cases

Technical Issues

If you experience significant technical problems that prevent you from using our service, please contact our support team. We may offer case-by-case considerations beyond the standard policy.

Billing Errors

If you've been charged in error (duplicate charges, incorrect amounts), please contact us immediately. We'll correct any billing mistakes promptly.

Account Issues

If you're unable to access your account due to platform issues, contact support before requesting a refund. We'll work to resolve access problems first.

Why We Offer This Guarantee

Confidence in Our Service

We stand behind the quality and value of House of Books. Our 7-day guarantee lets you try our platform risk-free and experience the benefits of AI-powered book summaries.

Customer Satisfaction

Your satisfaction is our priority. If House of Books isn't right for you, we want to make it right with a hassle-free refund process.

Building Trust

This policy demonstrates our commitment to transparency and fair business practices. We believe in earning your trust through both our service and our policies.

Contact Information

For refund requests or questions about this policy:

Refund Email: abdalrahimmakkawi@gmail.com
Support Email: abdalrahimmakkawi@gmail.com
Website: https://house-of-books-v2.vercel.app

Policy Updates

We may update this Refund Policy from time to time. Changes will be posted on our website with an updated "Last modified" date. Policy changes apply only to subscriptions made after the update date.